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Service 05

PMS Setup & Management

Setting up and organising property management systems such as Hostaway and Guesty so listings, messaging, pricing sync and day-to-day operations run more smoothly.

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Connected operationsIllustration

The problems it solves

  • Calendars, messages and pricing that don’t talk to each other.
  • Sync errors and manual work that let mistakes slip through.
  • No clear reporting on how each property is performing.

Who it’s for

  • Property managers adding listings or moving to a new PMS
  • Owners setting up Hostaway, Guesty or a similar system
  • Teams whose operations rely on manual workarounds

What it involves

  • PMS setup and channel connection
  • Guesty and Hostaway support
  • PriceLabs integration and configuration
  • PMS and channel manager coordination
  • Pricing and calendar synchronisation reviews
  • Message templates and automations
  • Guidebook setup (e.g. Touch Stay)
  • Performance reporting and improvement recommendations

What you receive

  • A configured PMS with connected channels and pricing
  • Message templates and automations for the guest journey
  • A sync and setup checklist for new property launches
  • Performance reporting you can use to make decisions

The business value

What this work is designed to improve. Results depend on your property and market.

  • Listings, messaging and pricing that stay in sync
  • Less manual work and fewer avoidable errors
  • Reporting that shows where each property can improve
“My approach is property-specific. I don’t apply the same pricing strategy to every listing or chase occupancy at the expense of profitability.”
Mary Atolagbe

How we can work together

  • One-time projects

    An independent review of your current setup, such as your pricing strategy, PriceLabs settings, listings or systems, followed by practical recommendations or hands-on implementation.

  • Ongoing support

    Consistent help monitoring booking performance, reviewing pricing decisions, spotting demand opportunities and making ongoing adjustments across your portfolio.

In practice

Related client projects

  • PriceLabs calendar for November 2026 with minimum $525, base $690 and maximum $2,000, and next-30-day occupancy of 63% for the listing vs 35% for the market.

    Huntington Beach, California · PriceLabs, Hostaway

    Huntington Beach PriceLabs & Hostaway

    $15,421.49 rental revenue in October 2026

    Hostaway owner statement, 1–31 Oct 2026 (single month)

    Managed pricing and revenue performance for a three-bedroom rental, capturing bookings while protecting ADR and avoiding unnecessary discounting.

    Read the case study: Huntington Beach PriceLabs & Hostaway
  • Client confidentialThe client’s name, images and correspondence stay private. The case study describes the work only.

    Vacation rental company (anonymous) · PMS, OTAs

    STR operations & growth

    Promoted to Business Operations & Growth Manager

    Same client

    Hired for listing setup and onboarding, then promoted after finding operational gaps and revenue opportunities that had been missed for months.

    Read the case study: STR operations & growth

Insights

Related reading

Other services

Find out what this could mean for your rental.

Start with a Free STR Performance Audit: a review of your listing, pricing and booking barriers, with three priority recommendations within three business days.

Request Your Free STR Performance AuditContact Mary