Vacation rental company (anonymous)
From listing setup to Business Operations & Growth Manager
Hired for listing setup and onboarding, then promoted after finding operational gaps and revenue opportunities that had been missed for months.
- My role
- Business Operations & Growth Manager
- Platforms
- PMS, OTAs
Headline result
Promoted
to Business Operations & Growth Manager
Same client
The challenge
- The original brief was listing setup and onboarding for a growing vacation rental company.
- Inside the business, there were operational gaps and revenue opportunities that had been missed for months.
The strategy
- Fix the gaps instead of only reporting them, starting with workflows and revenue tracking.
What I did
- Built smoother operational workflows.
- Took over revenue tracking.
- Now runs daily workflows, manages property launches and handles performance reporting.
Results
Role change confirmed by the business owner.
Promoted
to Business Operations & Growth Manager
from listing setup and onboarding
What it means for the client
The work grew from a setup task into running operations and performance reporting, because problems were diagnosed and solved, not just flagged.
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